Thanks for Visiting!

Register for free to get the full story.

Sign Up
Already have a Placer.ai account? Log In

Diving into the NYC Office Recovery

By 
Shira Petrack
October 5, 2021
Diving into the NYC Office Recovery
SHARE
Explore our free tools to get timely insights into key industries
Check out the latest trends for
No items found.
Key Takeaways

The retail and domestic tourism sectors are slowly seeing year-over-two-years visit gaps close in New York City, but major office towers are still seeing huge visit gaps when compared to 2019. And this has significant effects on restaurants and retail within the city. So we dove into the data to find out – how far along is the office recovery in NYC? 

Recent Retail and Tourism Recovery 

Domestic tourism visits (visits by individuals living more than 50 miles outside of New York City) fell dramatically over the pandemic. As late as March, domestic tourism to NYC was down -78.1% compared to March 2019, and was still down -16.9% in July. But in August, New York City actually surpassed its August 2019 domestic tourism visits by 2.1%. It looks like the city is recovering some of its mojo after a particularly difficult pandemic. Admittedly, domestic tourism has an advantage when international tourism is restricted, but the growth is still a positive sign for the city. 

The retail year-over-two-year visit gap has also been consistently shrinking. In August city-wide retail visits were only -5.3% down compared to August 2019, despite the resurgence in consumer concerns over COVID. Whether the rise in retail visits is due to the return of tourists or to locals feeling more confident about the future, the rise in foot traffic shows that the city is on the road to recovery. 

Office Buildings Still Half Empty 

But despite the positive trends in retail and tourism performance, the NYC office recovery is still presenting a key obstacle to a fuller rebound.

According to an index of over forty major office towers in New York City, monthly visits were still -51.0% lower in July of this year than they were in July 2019. And although the year-over-two-year visit gap had been consistently narrowing, the visit gap grew again in August. The combination of work from home, rising COVID cases and the summer’s standard obvious office impact stalled the growth being seen in the sector.

August Downturn 

The August downturn is also reflected in the month-over-month foot traffic change. After five months of month-over-month visit growth, office tower foot traffic dropped sharply in August, with visits -13.3% lower than they were in July. Of course, August is also a month where many workers – especially for New York City office workers – traditionally take some vacation time, and the month-over-month drop may be due to standard season fluctuations. And some workers are likely put off by rising COVID cases. 

Yet, the relative stability in the visit gap, even during a difficult August month that had the added challenge of rising COVID cases could indicate a levelling off of the office decline.

Will the year-over-two-years visit gap to NYC office towers narrow by the end of 2021? Will month-over-month office visits rise again in September?

Visit Placer.ai to find out. 

Learn how downtown regions across US cities are measuring up with our free tools.
Check out the latest trends for
No items found.

Related Topics

Explore our free tools to get timely insights into key industries
Check out the latest trends for
No items found.
SHARE
Get 3 brand & industry
breakdowns every week
Subscribe to the newsletter
Oops! Something went wrong while submitting the form.

Get a Demo

Please enter your first name
Please enter your last name
Please provide a valid email
Please enter your email
Please enter company name

Thanks for reaching out!

One of our experts will be in touch soon

Try Placer.ai Free
Oops! Something went wrong while submitting the form.

Recent Publications

Get 3 brand & industry breakdowns every week

Subscribe to the newsletter
Super Saturday 2024 Recap
C-Store Visits Well-Positioned For a Strong 2025 
Detroit’s Domestic Migration Resurgence 
Barbecue Chains: All Fired Up  
Chicken Chains Charge Ahead in 2025 
Darden Restaurants: Holiday Growth Ahead
Placer 100 Retail & Dining Index: Strong Kickoff to the Holiday Season
Placer.ai Office Index: November 2024 Recap
Placer.ai November 2024 Mall Index: Black Friday Boosts Mall Visits
“Glicked” and Moana 2: A Thanksgiving Box Office Surge
‍Placer.ai Ranked Number 160 Fastest-Growing Company in North America on the 2024 Deloitte Technology Fast 500™‍
Jersey Mike’s: On A (Sandwich) Roll
Black Friday Weekend: Plenty of Reason for Cheer
Pre-Thanksgiving Travel & Leisure Visitation Patterns
2024 Pre-Thanksgiving Consumer Traffic Trends 
Turkey Wednesday 2024: A Veritable Grocery Feast 
Starbucks’ Red Cup Day Makes a Comeback 
Eatertainment in Q3 2024: Dave & Buster’s and Chuck E. Cheese
Dollar Stores Ahead of the Holidays
Five Below and Ollie’s Bargain Outlet: A Pre-Holiday Snapshot
Kroger: Getting into The Seasonal Swing 
Avison Young Launches Office Busyness Index Powered by Placer.ai to Provide Unmatched Insights on Office Utilization Across Major U.S. Markets
Off-Price Ahead of the 2024 Holiday Season
A Beautiful Season Ahead: Ulta and Sally Beauty Supply
Sportswear Ahead of the 2024 Holiday Season 
Placer 100 Index: October 2024 Recap 
Placer.ai Office Index: October 2024 Recap
Placer.ai Mall Index: October 2024 Recap 
Halloween’s 2024 Retail & Dining Impact – Party City Carries the Season
Checking in With Department Stores: Nordstrom and Macy’s
Superstores and Wholesale Clubs Ahead of the Holidays
Home Depot and Lowe’s Heading Into the Holidays
Starbucks and Dutch Bros: Short Visits Lead the Way
Planet Fitness: Raising the Bar(bell)
Checking in With Full-Service Restaurants: First Watch, Chili’s, and Outback Steakhouse
RBI and Yum!: QSR Resilience in 2024
Boot Barn and DSW: Stepping Up Their Game
Target’s October Circle Week: A Data-Driven Snapshot
Chipotle, Shake Shack & Wingstop: Dining Success in Q3 2024
Playa Bowls and Tropical Smoothie Cafe: Berry Big Business
Cheesecake Factory & BJ’s Restaurants: Full-Service Success
Checking in on McDonald's and Wendy's 
Sprouts Farmers Market: A Specialty Grocer With a Traditional Twist
CAVA: The Craze Continues
Placer.ai Reaches $100M Annual Recurring Revenue
Catching Up With Carter's 
A Texas Roadhouse and LongHorn Steakhouse Showdown
Placer.ai Mall Index: September 2024 Recap – Labor Day Peaks and Holiday Season Predictions
Albertsons Q3 Check-In
Looking Ahead to the 2024 Holiday Season
Trader Joe's: Continuing to Thrive in 2024
Bowlero and AMF: A Ten-Pin Knockout
Recreational Retail: Store Performance in 2024
Placer.ai White Paper Recap – September 2024
A QSR and Fast-Casual Face-Off
Sam’s Club’s In-Store Retail Media Network Opportunity
The Rising Stars: Six Metro Areas Welcoming Young Professionals
Costco in 2024: A Deep Dive
Sherwin-Williams in 2024: Brighter Than a New Lick of Paint
Life Time and Orangetheory: Premium Fitness Flourishing
C-Stores: More Than A Pit Stop
Darden: Dining Dominance Undeterred 
Placer 100 Index for Retail and Dining: August 2024 Recap
Placer.ai Office Index: August 2024 Recap
Placer.ai Mall Index: August 2024 Recap – Back-To-School In Full Swing
Auto Parts Retailers: The Traffic Continues
Pumpkin Spice Works its Magic Once Again
School Season Sparks Retail Growth
Placer.ai White Paper Recap – July & August 2024
Big Lots’ Big Rightsizing Move in Four Data Points
Fun Away From The Sun: Checking in With Eatertainment
Domestic Migration and Population Growth: Strong Currents Off The Carolina Coast
The Civic Impact of Summer Events
Retail Trends in College Towns: A Back-to-School Snapshot
Five Below and Ollie’s Bargain Outlet: Consumers Still on the Hunt for Discounts
Macy’s & Bloomingdale’s: Into 2024 and Beyond
Limited Time Only: The Trend Continues
Beauty in 2024: Many Ways to Win
Dollar General & Dollar Tree: Powering Ahead in Q2 2024
The Home Depot and Lowe's Foot Traffic Remodel in Q2 2024
Superstore Update: Summer Savings Spree
Placer.ai Mall Index: July 2024 Recap – From Fourth of July to Back-to-School
Placer.ai Office Index: July 2024 Recap
Summer Movie Madness: Blockbuster Films Boost Foot Traffic
Driving Success: Toyota in 2024
Denny’s and IHOP: An All-Day Breakfast Matchup
Warby Parker: Seeing Clearly Now
Planet Fitness at the 2024 Halfway Point
Serving Summer 2024: RBI and Yum! Brands Q2 Foot Traffic
Starbucks, Dutch Bros., Dunkin’: Finding Summer Success
Fast Food and Fast Casual Favorites, Plus CosMc’s Takeoff
Chipotle and Sweetgreen: Fast-Casual in Q2 2024
First Watch, Texas Roadhouse, and Applebee’s: An FSR Roundup
Albertsons Companies: H1 2024 Recap
Teaming Up For Success: Sports Stadium Sponsorships
Limited Time Offers: Price Wars Boost Visits
Placer 100 Index for Retail & Dining: June 2024 Recap
Placer.ai Mall Index: June 2024 Recap
Placer.ai Office Index: June 2024 Recap
Inside Out 2: The New Blockbuster Bringing Crowds Back to Theaters